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Account Creation Video Creating an Account ... Click Accounts in the left hand navigation. Select Add New Account. Select an...
June 21st, 2021 720 views 1 likes
If not already in the user's account, click Accounts in left hand navigation bar Search for/enter account Once in account,...
June 21st, 2021 495 views 0 likes
The following are options for divorced or otherwise split households where the primary guardians do not live together. For the...
June 22nd, 2021 158 views 0 likes
This guide will walk you through how to view, edit and manage: Account Details, Member Details, adding a member, adding...
June 21st, 2021 983 views 1 likes
When you have two or more accounts for the same household, you can merge the duplicate accounts. The merge will...
June 21st, 2021 910 views 0 likes
Account Tabs Video ... Across the top of the Account Details page are seven tabs that contain the following information...
June 21st, 2021 603 views 0 likes
View Questions By clicking on the Questions link under the Accounts tab, member questions can be viewed, edited or added....
June 21st, 2021 373 views 0 likes
July 1st, 2021 576 views 1 likes
Log in to your account. If you do not have one Create a New Account. Click on the Register icon...
July 20th, 2021 921 views 0 likes
A registration can be started from the Quick Icon in top navigation bar or by entering an account. On the...
June 22nd, 2021 824 views 0 likes
July 1st, 2021 629 views 0 likes
Confirm that your customer has seen and agreed to any applicable disclaimers. Click Continue. Review any additional questions, disclaimer, or other...
July 19th, 2021 486 views 2 likes
Starting from Account Log into an account. In the Account Info click the Registrations tab. If single registration, click Cancel under...
June 21st, 2021 525 views 0 likes
Is your gateway Authorize.net? Do you have Transactions Details API turned on inside your Authorize.net account? Quick tip: If you have...
June 21st, 2021 526 views 0 likes
When performing a cancellation, the system will ask how much money you'd like to hold as a cancellation fee, if...
June 21st, 2021 423 views 0 likes
July 1st, 2021 531 views 0 likes
Delete Note Cancelling a membership will render the membership inactive. If there are additional, active memberships associated with the customer,...
June 24th, 2021 326 views 0 likes
Delete Note These directions are for public site customers to update their credit card information for autopay items within their...
June 21st, 2021 295 views 0 likes
August 13th, 2021 612 views 0 likes
July 1st, 2021 674 views 0 likes
July 2nd, 2021 602 views 0 likes
Click Accounts in the left navigation bar. Click either Search Accounts or Search Members to search for the account. Click...
June 21st, 2021 356 views 0 likes
The MyRec.com system prioritizes keeping all historical data. For this reason, accounts and account members can't be deleted. However, you...
September 15th, 2021 595 views 0 likes
Facility Reservation Video Reservations Video There are 3 ways to begin a reservation from the management side. From the Accounts...
June 24th, 2021 421 views 0 likes
How to Lock New Households or Members If you want to manually approve every new household and/or member that creates...
April 1st, 2022 153 views 0 likes
Open the existing reservation that needs to be modified either by an Invoice search in Quick Utilities, by searching reservations...
October 6th, 2022 41 views 0 likes
Departments must meet the following conditions in order to use payment plans. Use Authorize.net or MX Merchant as the payment...
October 31st, 2022 132 views 0 likes
Your browser does not support HTML5 video. Payment Plan Tutorial - v1.mp4
December 20th, 2022 73 views 1 likes
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January 11th, 2023 12 views 0 likes
The transfer process essentially allows staff to cancel an existing registration for a user and apply the account credit created...
June 3rd, 2022 43 views 0 likes