Create an Account from Management

Account Creation Video Creating an Account ... Click Accounts in the left hand navigation. Select Add New Account. Select an...

June 21st, 2021 91 views 0 likes

Add Account Members

If not in account, click Accounts in left hand navigation bar and search for/enter account. Once in account, click Add...

June 21st, 2021 55 views 0 likes

Merge Accounts & Account Members

Merge accounts when you have two or more accounts for the same household. The merge will combine the personal and...

June 21st, 2021 74 views 0 likes

Account Search Video

July 1st, 2021 42 views 0 likes

How to Register for an Activity Public

Log in to your account. If you do not have one Create a New Account.  Click on the Register icon...

July 20th, 2021 58 views 0 likes

Check out - Management

Confirm that your customer has seen and agreed to any applicable disclaimers.  Click Continue. Review any additional questions, disclaimer, or other...

July 19th, 2021 45 views 1 likes

Refunding via Authorize.net

Is your gateway Authorize.net? Do you have Transactions Details API turned on inside your Authorize.net account? Quick tip: If you have...

June 21st, 2021 41 views 0 likes

Cancellation Fee After Cancellation

When performing a cancellation, the system will ask how much money you'd like to hold as a cancellation fee, if...

June 21st, 2021 31 views 0 likes

Register for a Membership Video

July 1st, 2021 30 views 0 likes

Cancelling a Membership

Delete Note Cancelling a membership will render the membership inactive. If there are additional, active memberships associated with the customer,...

June 24th, 2021 30 views 0 likes

Changes to Credit Card for Subscription Payments

Delete Note These directions are for public site customers to update their credit card information for autopay items within their...

June 21st, 2021 29 views 0 likes

Reservations Video

August 13th, 2021 29 views 0 likes

Cancel a Reservation Video

July 1st, 2021 26 views 0 likes

Tax Deductible Items and Statement Video

July 2nd, 2021 23 views 0 likes

Register for a Membership

Click Accounts in the left navigation bar. Click either Search Accounts or Search Members to search for the account. Click...

June 21st, 2021 29 views 0 likes

How to Delete an Account or Member

The MyRec.com system prioritizes keeping all historical data. For this reason, accounts and account members can't be deleted. However, you...

September 15th, 2021 45 views 0 likes

Creating a Reservation

Facility Reservation Video Reservations Video Delete There are 3 ways to begin a reservation from the management side. Accounts Tab...

June 24th, 2021 44 views 0 likes