View Questions

By clicking on the Questions link under the Accounts tab, member questions can be viewed, edited or added. These questions apply to when an account or new account member is created. Questions can be edited after member creation from both the public and management side.

Adding a Question

1. To add a question click Add New Question
2. Insert text in the Question box
3. Column Name is needed to show the answers on reporting and exports
4. Select whether the answers will be multiple choice or text entry
   1. For multiple choice, click yes and input the answers you want the public to be able to select from on the next page
   2. If no, then the user can type in any answer
5. Select whether the question will be Required
   1. If yes, every new account member will have to answer the question
6. Status is whether or not the question is in current use
7. Targeted Account Questions can be set for specific age, grade, account type, gender and facility renter type
   1. The question will only appear for those with that specific criteria
8. Click Submit

Editing Account Questions

Answers to account questions can be added or edited from the management side of the software.

1. View/Search Member and click on the member's name
2. From the Member Information tab click edit in the Questions section

3. Make appropriate changes and click Submit

Conveniently member's can update their own answers from their account profile.

1. Log in to MyRec.com

2. Click on the member's name from the account overview

3. Scroll down to the questions section and click (Edit) under any question

4. Make appropriate updates and Submit

Account Questions Report

All answers to account questions are organized in an exportable report. To access the report

1. Go to the Reports tab
2. Select Account Reports 
3. From the under the Account Requirements box select Member Questions

4. Questions are listed with the option to View, click to see the report on that question's answers
   1. To add inactive questions to this list, check the box to include inactive questions

5. This report displays
   1. The member's name
   2. When the member was created
   3. Member Age, grade, gender
   4. The answer to the question
   5. An email if associated and the account's primary phone #
6. The report can be filtered based on account creation date and based on the answer (if answers are in the form of a drop-down choice and note free text entry)
7. The report is also exportable