Add Account Members

Last Update: April 21st, 2026

  1. If not already in the user's account, click Accounts in left hand navigation bar 
  2. Search for/enter account
  3. Once in account, click the Add Member link 
  4. Fill in fields required on the page
    1. If member is a child,
      1. Select Primary Parent or Guardian from dropdown (receives notifications for child)
      2. Select Grade from dropdown (will automatically advance each year on grade roll up date)
        1. if entering before roll up date, enter current grade
        2. if entering on/after roll up date, enter next grade)
        3. if the member is too young for a grade, your staff will need to manually change the grade designation when the child is eligible for school to begin the grade roll up process

          No Grade Due to Age

          If a grade is not required for minor members of a certain age, i.e. ages 0-4, those members will have to be manually updated with the PreK or K grade designation by staff to begin moving them in the annual, automated roll-up

           
    2. If member is an adult,
      1. Select Member is an Adult, Parent or Guardian checkbox after entering Birth Date
  5. Click Submit when finished
  6. Repeat as necessary for other children and adults in account
    • You may find that running an annual search for the age group is helpful to manually update their member info when they are, in fact, preK/K members