Accounts will receive emails to their billing notification email address depending on the resolution to cancellation requests.
Here is some additional information, depending on the type of cancellation request received, showing the email that is sent, and under which situations the public user will receive an email.
Standard Activity
Email sent to billing contact when request is submitted:
Based on management response to request:
- Approve request: No email sent, unless management chooses to “print receipt” and email
- Deny request: Email sent to billing contact, includes management notes on why
Advanced Activity
Email sent to billing contact when request is submitted:
Based on management response to request:
- Approve request: NO email sent, unless management chooses to “print receipt” and email
- Deny request: Email to billing contact, includes management notes on why
Membership
Email sent to billing contact when request is submitted:
Based on management response to request:
- Approve request: No email sent, unless management chooses to “print receipt” and email
- Deny request: Email to billing contact, includes management notes on why
Product
Email sent to billing contact when request is submitted:
Based on management response to request:
- Approve request: No email sent, unless management chooses to “print receipt” and email
- Deny request: Email to billing contact, includes management notes on why
Reservation
Email sent to billing contact when request is submitted:
Based on management response to request:
- Approve request: NO email sent, unless management chooses to “print receipt” and email
- Deny request: Email to billing contact, includes management notes on why
