Member Discounts

Last Update: May 28th, 2026

Member discounts can be added at the individual account member level. These are very useful for employee discounts, veteran discounts, first responders, teachers, and so forth.

Once you assign member discounts to your eligible users, you can designate activities and memberships to activate the membership on that item, which will then apply on the public side checkout page.

Allowing Member Discounts

Turn on Allow Member Discounts in the Administration setting screen, which is only accessible by an adminstrator user.

  1. Open the Administration menu on the leftside navigation bar
  2. Click Settings
  3. Go to the Account Settings tab
  4. Scroll down to the section for Account Settings
  5. Check the box to Allow Member Discounts
  6. Scroll down to update and submit

Adding a Member Discount to a User Account

  1. Open a household account
  2. View the Account Details page on the Main tab
  1. Scroll to the bottom of the Account Details screen and click Add Member Discount on the bottom right side
  1. Select the member from the dropdown or select to apply the discount to the entire account
  2. Add the correct discount to the Amount field
    1. You can set a Max Discount per Item
    2. You can set a Total Discount Cap for the life of the discount
    3. Choose optional start and end dates for the discount 
  3. Keep the status active
  4. Add the Reason in the field (i.e. Employee Discount)
  5. Then click Submit, or click Add to add a discount for another member in the household

Adding Member Discounts to an Activity

  1. On the activity where you want to allow member discounts, go to the Finance tab 
  2. Check the Allow Member Discount box
  3. Click the green button at the bottom
    1. Once you add the discounts to their accounts, you only have to check the Allow Member Discounts box on an activity to get those customers their discounts as they register
    2. Discounts will appear on the public side at the final checkout screen

Member Discount Usage report

Member Discounts are applied at the account level and can be applied to entire account or to a specific member. For more information on this feature, refer to the Member Discount article.

The Member Discount Usage report lists which accounts/members have member discounts applied, the amount of discount with maximum, and the expiration date. Results can be filtered by expiration date.

  1. Go to the Reports tab of the lefthand navigation and select Financial Reports
  1. Under the Other Reports box, select Member Discount Usage
  2. Select to show discounts that fall within set filters or to show only discounts with not expiration dates
    1. Only discounts that have been used will appear on this list
  3. Click Submit
  1. Click View to see all usages of a specific Member Discount for a user