Please fill out the contact form below and we will reply as soon as possible.
Budget Groups are used to track income through the MyRec.com system. They should follow the types and codes used by...
June 24th, 2021 1052 views 0 likes
Expense groups can be utilized to track expenses related to programs/activities, memberships and products. Groups are created under the Finance...
June 24th, 2021 1198 views 0 likes
The MyRec.com system offers many ways to help you balance accounts and rectify your bank account to your income statements....
June 24th, 2021 424 views 0 likes
Open/Paid Invoices allows you to view all invoices in the system. You can look for individual invoices by their invoice...
June 24th, 2021 1029 views 0 likes
Reservations and Standard/Advanced Activities using deposits may also have due dates applied to the payments. These are used to determine...
June 24th, 2021 373 views 0 likes
How Credit Card Transactions Work When a payment is submitted through your site, the site asks your gateway if this...
June 24th, 2021 1054 views 0 likes
Credit Card Readers Credit Card Readers use a USB cord to connect to the computer Come in encrypted and non-encrypted...
June 24th, 2021 719 views 0 likes
Scholarship Funds are used to track the flow of Scholarship (Not Income) through the system. You can start a fund with...
June 24th, 2021 633 views 1 likes
Payment processing is simple with MyRec.com whether you are online or in line. Payment methods for cash, check, credit or...
July 8th, 2021 1473 views 0 likes
What is credit card storage? Credit card storage is the ability for customers to store credit cards during public side...
July 8th, 2021 1210 views 1 likes
Clicking the view/edit link next to an invoice will bring you to the Invoice Details screen. A record of any...
August 5th, 2021 1360 views 0 likes
This article will be retired in 2025. Only Subscription Autopay departments need to refer to this as they transition to...
June 25th, 2021 1492 views 1 likes
Scholarship funds are used to track the flow of scholarship (not income) through the system. You can start a fund...
July 2nd, 2021 1519 views 0 likes
What is PCI Compliance? Payment card industry (PCI) compliance is mandated by credit card companies to help ensure the security...
November 3rd, 2022 578 views 0 likes
Conditions to Use Recurring Payments/Subscriptions In order to use recurring payments / subscriptions, the following conditions must be met: Your...
November 16th, 2022 538 views 0 likes
Making a Payment on Future Due Dates Due dates can be paid on directly with a function that auto-calculates the...
November 22nd, 2022 504 views 0 likes
Due Dates Standard Activities use Due Dates on the Activity Level. When using due dates, a late fee will be...
March 9th, 2023 476 views 0 likes
There may be instances when a payment is accidentally or incorrectly made within the system and needs to be voided...
June 7th, 2023 488 views 0 likes
The Special Settings section of activity creation is where you can designate an activity as a donation activity, attach it...
June 27th, 2023 768 views 1 likes
Scholarship/Aid/Grant Payment Refunds If an invoice was processed with these payment types, and the purchase needs to be canceled or...
May 8th, 2023 479 views 0 likes
Fee Adjustments allow you to have preset discounts and additional fees that will apply to registrations and memberships based on...
September 30th, 2022 1140 views 0 likes
How you refund an item depends on why you are refunding it. If the item (either a registration, membership or...
October 6th, 2021 1902 views 0 likes
Overview If a payment was made by credit card and an account credit was issued upon cancellation, the system does...
October 20th, 2021 930 views 0 likes
Recurring Subscriptions Have Been Replaced Registration Payment Plans have replaced the Recurring Subscription. Current Recurring Subscriptions will be able to...
June 24th, 2021 1737 views 0 likes
Global Promo Codes will give a discount to your customer for entering the correct promotional code during the checkout process. ...
July 14th, 2023 541 views 0 likes
When a reservation is booked, a refundable deposit can be added. This article explains how to return that deposit once...
July 24th, 2023 346 views 0 likes
Registration Payment Plans (RPPs) for Memberships have many similar features to the Recurring Subscription feature, which was the auto-pay solution...
September 12th, 2023 648 views 3 likes
Registration Payment Plans (RPPs) are available for standard activities, advanced activities, team sport activities, and membership registrations both on the...
October 23rd, 2023 1154 views 8 likes
Setup for Standard Activity Registration Payment Plans Your browser does not support HTML5 video. Setup for Advanced Activity...
November 2nd, 2023 799 views 1 likes
Conditions for Using Payment Plans Departments must meet the following conditions in order to use payment plans Departments must be...
November 2nd, 2023 1665 views 10 likes
Deposit (Hold) is a payment type that can be available to customers only if selected in your payment options by...
May 1st, 2024 252 views 0 likes
In order to remain PCI compliant, you must now complete quarterly scans. This is in addition to the annual questionnaire...
July 29th, 2024 212 views 0 likes