Credit card readers that utilize swipe technology and do not have a chip card function are being deprecated within the MyRec.com software due to new security measures within the credit card industry. These devices are no longer recommended for new or existing departments. 

If you would like to explore fully integrated, industry-compliant devices for your department, please click here to submit a form to connect with our Merchant Services team. Submitting this form is not an obligation. It simply allows our team to review your account and present the best options available for your department.

If your department is still using one of these devices, we strongly encourage you to fill out the form so we can work with you to get your department updated to an industry-compliant device as soon as possible. (This can be in a red warning box) 

Why Are These Devices Being Phased Out?

• These devices are not encrypted or secure by today's payment industry standards.
• Swipe-only readers do not support chip card transactions. Chip cards should always be inserted, never swiped. If a customer disputes a swiped chip card transaction with their bank, your department could be held financially responsible.
• Card networks like Visa and Mastercard have publicly announced plans to move away from magnetic stripe technology entirely.
• Banks are beginning to issue cards with chip and contactless capability only. As this becomes the new standard, swipe-only readers will no longer be compatible with the cards your customers carry.
• Fully integrated chip card terminals allow your team to accept chip cards, tap to pay, and digital wallets like Apple Pay and Google Pay, all directly within the MyRec.com software.

To use a Credit Card Reader within MyRec.com

1. During a management side registration, choose Credit Card from the Payment Type dropdown during checkout
2. Click Continue to Online Payment Form 
   

   

3. Click the Swipe Card button on the credit card payment form
4. Swipe the credit card in the card reader
5. Click the Next button
   

   

6. When the card is swiped, the reader will fill in the Credit Card Information, but the CVV will have to be manually entered

• Billing Information, such as the address fields are pre-filled from the account if applicable and are not pulled from the credit card. These fields need to be checked and, if necessary, entered manually
• If Allow Credit Card Storage and Allow Staff Credit Card Access are active in your gateway and in the MyRec.com system, selecting to Store Your Card will be an option
  • The user will be prompted to select:
    • ‘Save this card to have it available to choose next time.’ 
    • ‘Make this my preferred payment method.’
    • ‘Add a Nickname’
• Selecting the check box next to ‘I agree that the card information entered above will be stored securely on the gateway for the purpose of this payment and any future payments I approve' will allow the user to select the Submit Secure Payment button. 
  • Allow Credit Card Storage: Allows customers to store credit card in Authorize.Net or MX Merchant for future checkouts
  • ACH is not an option for MX Merchant clients
    • Requires setup in Authorize.net or MX gateway
  • Allow Staff Credit Card Access: Allows department staff members to use stored customer credit cards for checkout. Not compatible with Split Fees 
    • Requires card storage disclaimer and card storage gateway setup 

 

 

Some departments are currently using what is considered a standalone credit card terminal. This means your department has a device that accepts payments but does not connect or integrate with the MyRec.com software. Payments processed on the terminal must be manually recorded in the software separately.

Standalone terminals are not recommended for the following reasons. 

• They require continuous updates and maintenance that are managed independently of MyRec.com.
• Because they do not integrate with the software, your team members have to complete additional steps every time a payment is processed.
• You also lose the ability to void or refund those payments directly within the MyRec.com software. Refunds and voids would need to be handled separately on the terminal itself, following the instructions for your specific device model.

If your department is actively using a standalone terminal, meaning your staff selects Credit Card Terminal as the payment type at checkout, we highly recommend reaching out to our Merchant Services team by clicking here to submit the EMV inquiry form.  You are not obligated to move forward. However, our team is able to put together a custom plan for your department that includes a fully integrated chip card terminal, allowing for faster and more seamless checkout for both your team and your customers.