Members are able to be signed in/out and marked as absent for activities for which they are registered. Registrants can be marked as absent up to 5 days out.  A Max Visits setting can be added to Standard and Team Sport Activities. The Max Visits restricts the number of times a registrant can be signed in on the Digital Sign In/Out Sheet before a wa...

Products with scans remaining can be viewed through the Product Scan Remaining report. Select the date and time range to search. Results show the product and items with scans still available.  Go to Reports from the menu on the left Select Point of Sale Reports Click Product Scans Remaining from the Point of Sale Reports section Set the Start Date /...

Thank you for scheduling your onboarding trainings! This first training includes a set of 4 videos that goes over: Accounts, Account Info, Account Reports and the Administration tab. Please make sure to watch all 4 training videos before your first live training with your Onboarding Specialist! Recommended Viewers These trainings are great for all s...

Access the Required Documents Open the Administration tab on the leftside navigation menu Select the Settings option Click the Account Settings tabs Scroll to the bottom of the page and click the Add Required Documents link Required Documents can be added to Accounts, to Activities, or to Memberships and are stored in the member's information page O...

Conditions to Use Recurring Payments/Subscriptions In order to use recurring payments / subscriptions, the following conditions must be met: Your department must be using Authorize.net as payment gateway Your department must not be using split fees for credit card transactions You must turn on Automatic Recurring Billing (ARB) in your Authorize.net ...

Open the existing reservation that needs to be modified either by an Invoice search in Quick Utilities, by searching reservations on the Reservation tab in a household account, or by View Reservations in the Facilities menu on the left View the Reservation Information page Click Modify from the Reservation Dates section  Once in the Modify Reservati...

The calendar can be exported to your favorite calendar that supports an .ics file. During the calendar export process, choose the desired date range to import to your selected calendar.  The calendar cannot be synced from outside platforms as a subscription When importing the calendar, duplicate events will not be overwritten by the import Export an...

Within an Advanced Activity, users are able to Close Dates to prevent future registrations for selected dates.  Closing Dates within an Advanced Activity will not issue a refund or an Account Credit to those who were registered on the Closed Date Closing Dates will prevent future registrations on the date chosen to be closed Closing Dates will not c...

Reservation Add-Ons purchased during a reservation can be viewed through the Reservation Add-on Adjustments Report. Select the date range and category to search. Results show reservation add-ons during the selected time frame with the ability to export the list.  Go to Reports from the menu on the left Select Financial Reports Click Reservation Add-...

Account Payment Plans (APPs) allow members to pay on existing balances that are in their account. The frequency of account payment plans can be set by Week(s), Month(s) or Year(s). The member will be charged in accordance with the frequency of payments created in the account payment plan. Charges will be applied to the payment method that was select...

The Site Introduction videos below provide an overview of several fundamental aspects of the MyRec.com software. Please watch the Site Introduction videos (below) and the Accounts & Administration Training Videos prior to your first live training! These videos are self paced and must be completed by you and your team prior to starting any of the...