Recurring Subscriptions Have Been Replaced
Registration Payment Plans have replaced the Recurring Subscription. Current Recurring Subscriptions will be able to finish out their terms, however, new subscriptions will need to be created in the form of an RPP. New subscription lengths will not be available to add to existing memberships. If you need assistance or have questions, please contact Client Services at support@myrec.com
Transitioning to RPPS? Find help in this article.
In the MyRec.com system, Autopay is used to schedule future credit card transactions for the payment of balances on registrations in advanced activities and memberships that support autopay. The amount to be paid for each recurrence, the frequency of payment, and the dates of payment are all determined at the point of registration based on the settings of the advanced activity or membership.
Example
Jane registers for Summer Camp on April 1st. She chooses a monthly option and selects the months of May, June, and August. This camp costs $100 per month. On the day she registers, a payment of $100 would be scheduled for May 1st, June 1st, and July 1st for a total of 3 payments, each the same amount.
When Autopay Works Well
- Activities or memberships where each week, month, or year of purchase is the same amount
- Memberships with no foreseen end point
- Activities where all available dates are required for registration
- Activities where the dates of attendance do not vary from the ones registered for
- Activities or memberships where attendance & fees are the same week to week or month to month
When Autopay Does Not Work Well
- Activities where the dates of attendance frequently change from the original registration
- Activities or memberships where the cost of a week, month, or year is not the same as each
- other week, month, or year
- Activities or memberships that require a prerequisite registration or fee to register
Autopay Does Not Support the Following
- Gateways other than Authorize.net
- Deposits
- Split fee configuration for credit card fees
- Manual adjustments after or during registrations
- Changes to the dates the recurrences will happen
- Required memberships or prerequisite required activities
Autopay Does Support the Following
- Changes to the start date of the recurrences for individual registrants in advanced activities if done before the recurrences start
- Changes to the fee of recurrences by registrant in advanced activities
- Changes to the number of recurrences for individual registrants in advanced activities if done before the recurrences start
- Changes to the fee of recurrences in bulk for memberships
- Product add-ons
Conclusion
Autopay is best used when the membership or advanced activity you have in mind is generally the same in fee from week to week or month to month and your customers generally stick to the dates they’ve registered for. These should also be activities or memberships without many requirements gating their entry in terms of required memberships or activities (forms are fine).
This process also works best when the supporting reports are monitored on a regular basis to prevent issues such as cards expiring before a payment is due.