1. To create a new text blast, open the Administration menu in the lefthand navigation
2. Click the Text Blasts
3. From the Text Blast page, you can view all sent texts including their type, timestamp, and recipients
   • Text blasts can also be edited, re-sent, or deleted
4. Click Send New Text Blast in the right corner
   1. Text blasts can be sent to customers by filtering by account, activity or membership
      • Text blasts by account allows filtering by Account Type (Household / Organization), ages of the account members and by grades of the account members
      • Text blasts by activity allows filtering by those enrolled in a specific activity
      • Text blasts by membership allows filtering by those enrolled in a specific membership and/or expiry date

5. Select how you want to send the blast, which will determine the audience
   1. By Account - will allow you to filter accounts by the following criteria
      1. Account Type
      2. Age
      3. Birth Month
      4. Grades
      5. Zip code
      6. Include Child/member
   2. By Activity - will allow you to filter activity registrants by
      1. Searching the Program Name, Activity Name, or Activity Code
      2. Status
      3. Registration Type
      4. Include Child/member
      5. Include all Adult Members on Account
   3. By Advanced Activity - will allow you to filter advanced activity registrants by
      1. Searching the Program Name, Activity Name, or Activity Code
      2. Status
      3. Start/End Dates
      4. Include Child/member
      5. Include all Adult Members on Account
   4. By Membership - will allow you to filter memberships holders by
      1. Searching the Membership Name
      2. Expiration
      3. Pre-set membership criteria
      4. Include Child/member
   5. By Reservation - will allow you to filter your reservations (not requests) by
      1. Start/End date
      2. Exclude Canceled Reservation Dates
6. Use the checkboxes to select the specific audience for the blast
   1. You can focus on individual teams, activities, programs, memberships, households, facilities, etc based on the boxes you check
7. Click the button at the bottom of the page to continue
8. Compose your text blast
   1. You can see the audience selections you made i.e. Text Blast by Memberships that expire 12/16/25-6/16/26
   2. Enter the message in the body field
9. Click Continue

10. The next screen provides a chance to review, edit, and send the text message
11. Click Send Text Message
    • The history of text messages can be viewed on the Text Blast page

To view phone numbers that have opted-out, refer to the Account Report for Notification Opt Out Numbers.