Marcy
marcy@myrec.com

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Updated November 16th, 2023 by Marcy

Digital Membership Cards

Digital membership cards can be created by the department and used by their customers as a less expensive alternative to physical cards. The digital cards can be accessed through the customer’s account on both the management and public sides of the software. The card has a barcode which can be scanned for facility access and saved as a photo to the ...

2 min reading time
Updated February 28th, 2023 by Marcy

Creating the Template

Membership cards can be printed for users or can be accessed digitally through the user account. You must add one or more card templates to create membership cards before they can be used. How to Create a Card Template  Go to Administration tab in lefthand navigation, then Settings Click on the Membership Card Settings tab Click Add New Membership C...

0 min reading time
Updated December 8th, 2023 by Marcy

Transfer a Registration - Standard Activity

The transfer process essentially allows staff to cancel an existing registration for a user and apply the account credit created from the cancellation as a transfer credit to pay for a new registration for that user. This avoids requiring a refund to be processed and a new registration payment to be taken from the user. The transfer process can only...

1 min reading time
Updated April 19th, 2023 by Marcy

Management User Password Reset

Access Management Users Only administrative level users can access the Administration tab to change usernames and passwords. Open the Administration ta b on the leftside navigation menu Select the Manage Users option Select Edit on the User needing a password reset Enter and Submit  the new password If there isn't anyone available with administrativ...

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