Processing a Pre-Registration Form

Last Update: September 21st, 2023

When a department opts for the payment type of Pre-Registration Form or Pre-Registration Form or Online Payment, they will need to process those pre-registration forms from the management side before the user is registered for the activity. The user will not appear on the roster until the pre-registration form is processed.

  1. On the management homepage screen, there is a box on the right side called Needs Attention
  2. Within that box is a Pre-Registration Form notification line
  3. If there is a number next to the Pre-Registration Form line, there are forms needing to be process by the staff
  1. On the Offline Pre-Registration Forms screen, you can select the radio button to show the Details of the waiting forms
    1. You can also click the Invoice number
    2.  Click Details on the form line to see only the details for the specific pre-registration
    3. Click the Account Name to navigate to the user's household account
  2. Click Process or Delete
  1. Read the info in the red box to be certain you are ready to proceed
  2. Click the I Understand box to accept the statements and to get additional options for processing
    1. Clicking Place Selected Items in Cart will allow you or the public user to continue shopping in the account prior to checkout
      1. The public user could then complete online payment from their own computer
    2. Clicking Pay Invoice means that you have payment for the item and are ready to go to the checkout screen
      1. You can also now process this invoice from the next payment screen as No Payment from the management side, which will place the registrant on the roster and create a balance due in the account (often used to create an Account Payment Plan from the management side)
    3. If you want to delete the invoice and pre-registration form without registering the user or creating a balance, click Delete this Invoice
  3. Complete the information on the payment screen