The Overpaid Invoice Report is useful to see transactions where at least part of the payment was not applied to an item. Overpayments usually generate an account credit. This report will show the payment but not the associated credit.
- Go to the Reports tab of the lefthand navigation
- Select Finance Reports
- Under the Income Reports box, select Overpaid Transactions
- Set the Start date and End Date range
- Date range applies to transaction dates
- Click the Search button
- Click the Transaction Number to view the Payment Information and invoice details
- Invoice Details will show what item was purchased and how much the was overpaid