A custom disclaimer is a specific statement or notice that can be tailored to meet the unique needs of your department and can be added to purchases throughout the MyRec.com system. It is often used to inform users about certain conditions, limitations, or responsibilities associated with the use of services, facilities, memberships, or activities. Some departments may refer to disclaimers as waivers. These statements can be added to the checkout process and can be accepted from either the public or the management side. 

More than one custom disclaimer can be added to an item, so a department can have multiple disclaimers in a given situation, and many departments will utilize the Custom Form feature to include multiple waivers on a single page. This is also a popular option if you would like public users to accept a waiver in advance that can have a set expiration date. There are disclaimer reports including the Disclaimer Completion report in the Reports menu.

Adding Disclaimers

Where do you want to add your custom/local disclaimer?

System-wide Disclaimer

 

Activity Disclaimer

 

Facility Rental Disclaimer

 

Membership Disclaimer

 

 

This is known as a Global Disclaimer. Find more information out about this type of disclaimer in our Global Disclaimer article.

 

If the disclaimer does not yet exist, you will need to create it before you can add it to the activity.

Create a Disclaimer

1. From the Programs menu on the leftside navigation bar, click Disclaimers
2. Click Add New Disclaimer at the top
3. Add a title and paste or type the disclaimer
4. Set to Active and click Submit

Adding the Disclaimer

1. Select the Activity
2. Click the Requirements Tab
3. Click Add/Edit Disclaimers
4. Check the boxes for each disclaimer you would like to add
   1. You may check the box to Apply to future registrations if desired
   2. You can check the box to Copy Disclaimers to All Active Activities in Program or leave it unchecked to just apply this disclaimer to the current activity
5. Click the green Update button

Additionally, if you want to remove an existing, assigned disclaimer, you can uncheck the box next to that disclaimer and click Update.

Make sure to review the disclaimer before finalizing to ensure it meets your requirements.

If the disclaimer does not yet exist, you will need to create it before you can add it to the activity.

Create a Disclaimer

1. From the Programs menu on the leftside navigation bar, click Disclaimers
2. Click Add New Disclaimer at the top
3. Add a title and paste or type the disclaimer
4. Set to Active and click Submit

Adding the Disclaimer

1. Go to the Facilities menu on the left side of the screen and select View/Search Facilities
2. Click on the facility/facility area you wish to edit
3. Navigate to the Rental Info Tab
4. Click Edit Rental Info
5. Scroll down and paste or type in the disclaimer
6. Click Submit

Additionally, if the facility is a parent facility, the disclaimer from the parent facility will automatically carry over to all facility areas within it. If you only want the disclaimer to appear on specific facility areas, do not add it to the parent facility. Instead, follow the steps above within the facility area's rental info tab.

If you need further assistance, please refer to our detailed guide on adding/editing facility rental information.

If the disclaimer does not yet exist, you will need to create it before you can add it to the activity.

Create a Disclaimer

1. From the Programs menu on the leftside navigation bar, click Disclaimers
2. Click Add New Disclaimer at the top
3. Add a title and paste or type the disclaimer
4. Set to Active and click Submit

Adding the Disclaimer

1. Select the Membership to edit
2. Click the Requirements Tab
3. Click Add/Edit Disclaimers
4. Check the boxes for each disclaimer you would like to add
   1. You may check the box to Apply to future registrations if desired
5. Click the green Update button

If you need to edit the global disclaimer that applies to all memberships, you must have access to the Administration tab. From there, select the Disclaimer option and click Edit Disclaimer to make changes.

Please note that editing the disclaimer will not change past agreed-to disclaimers.

 

Disclaimer Reports

Facility Disclaimers

1. Open the Reports menu in the leftside navigation bar
2. Click Facility Reports
3. Select the Disclaimer Report for your needs
4. Click the Facility and view the disclaimer status from the righthand column

Activity Disclaimers

1. Open the Reports menu in the leftside navigation bar
2. Click Activity Reports
3. Select the Disclaimer Completion report
4. Set the date range, then click Search
5. Select the Activity by clicking the title

6. The status of the disclaimer is displayed in the far-right column

7. For Missing disclaimers that are still pending acceptance, click the clipboard icon for additional options for completion

Membership Disclaimers

1. Open the Reports menu in the leftside navigation bar
2. Click Membership Reports
3. Click the Disclaimer Completion report
4. Set the date range, then click Search
5. Select the Membership by clicking the title
6. The status of the disclaimer is displayed in the far-right column

7. For Missing disclaimers that are still pending acceptance, click the clipboard icon for additional options for completion

Product Disclaimers

Products do not have their own local disclaimers; however, you can view the global disclaimer status for purchased products from the Reports menu.

1. Open the Reports menu in the leftside navigation bar
2. Click Products Reports
3. Select the Global Disclaimer by clicking the title
4. Select the Product 
5. The status of the disclaimer is displayed in the far-right column
6. For Missing disclaimers that are still pending acceptance, click the clipboard icon for additional options for completion

Accepting Disclaimers

Custom (local) disclaimers, or waivers, are accepted during the purchase process for rentals, memberships, and activities, while products require just global disclaimer acceptance prior to checkout. In order to have a public user sign a disclaimer in advance of purchase, we recommend looking at the Custom Form as a solution with the open form setting, which will allow you to email or link to the form for completion not tied to a purchase. You can read more about Custom Forms in our Knowledge Base article. 

Custom Forms as Advance Waivers

• When you create the custom form, you will copy and paste your disclaimer into a small or large textbox
• Add a question for acceptance and make sure to mark the question as required
• The form settings should be marked for Open Form
  1. You can email the form to recipients directly
  2. You can post the link on your public page or copy it 
  3. Set the expiration so users complete the form as frequently as you need (see the Custom Form article linked above for more details on form setup)
  4. Be sure to Save the form

If you opt for this approach, you will want to view the Custom Form Report to see completed, pending, and expired statuses for the form. 

Click the Custom Form link in the Quick Utilities box on your mangement homepage

1. Find the form
2. Click the icon on the right to view the form statuses

For more information on Custom Disclaimer acceptance, please see the video tutorial below.