How fees are applied to purchases within the system and how they are handled with cancellations differs greatly depending on your eCommerce settings.
To learn more about credit card processing fees/administrative fees/convenience fees or any other transaction-based fees related to your specific transaction issue or details, please reach out to the Client Support team for assistance by Merchant Services.
This includes questions about fees and
- Budget groups/budget codes
- Reporting
- Gateways/processors
- Adjustments
There is no singular answer that fits all situations, so it is best to reach out for information to ensure accuracy.
Details to Include
Please include the invoice or transaction number to expedite the assistance with our team.
You can also provide screenshots or links that you think are helpful.
Call 802-465-9732 or email Support@myrec.com and we'll be happy to help!