Guest registration allows the public to register as a guest without creating an account. However, please note that guest registrations do not support waitlists, deposits, or offline payments. Additionally, the system will not have the same level of record for cash payments or account credits, which is important to consider for refund scenarios. A popular use of this feature is for activities like the Daddy Daughter Dance, Mommy and Me Movie, or Grand and a Guest where the registrant may not be an account member.
To enable guest registration, you will need to contact a MyRec Client Support Team Member to have this setting turned on. It is also necessary to have a Guest Account activated in addition to enabling this feature.

Guest Account

Important Considerations

• The name of guest registrants will show up on the roster for making teams
• Guest registrations cannot have custom forms or required documents on registration
• Questions and disclaimers can be used on guest registrations
• Guest Registrations do not support waiting lists, deposits, or offline payments.

Public Registration

When Guest Registration is enabled on the activity Registrant Settings tab, public users who are not logged in will have the option to Register as Guest or to Log In from the activity registration page.

Public users who are logged in will not see the option to Register as Guest for eligible activities, they will only see the Register Now option.

1. Guest registrants will need to complete the Participant Information
   1. First Name
   2. Last Name
   3. Birthdate
   4. Grade
   5. Gender (if enabled for your site)
   6. Any required questions
2. Click Next
3. Billing Information must be completed on the next screen
   1. Address
   2. City
   3. State
   4. Zip code
   5. Country
   6. Phone #
   7. Phone type
   8. Email
   9. Notification subscription
4. Click Continue

5. On the next screen, the guest will confirm registration information, read and accept all required disclaimers, and proceed to checkout
   1. Select payment type
   2. Click Continue to Credit Card Form
6. Complete the payment information fields 
7. Click Submit or Process

With the exception of providing optional Medical Info when a user creates an actual account, these are the same fields required for account creation and takes the same amount of time to set up. Unlike an account holder who completes this info only once, these fields will have to be completed every time the user registers as a guest. 

Management Registrations List 

1. Navigate to the Registrations tab within the activity
2. The list of registrations will show “Guest Account” for guest registrations along with the user's name entered during sign-up in the Registrant column
   1. The invoice was emailed to the email provided during registration
   2. If the guest opted into notifications, they will be eligible to receive email and text blasts
   3. The Cancel link will allow you to cancel their registration and follow prompts for and related refund

Guest Refunds

1. From the activity Registrations tab, click Cancel next to the registration
2. Complete the Cancellation fee, if applicable, and the Reason field
3. Enter the Reason for Cancellation
4. Select Issue Refund (do NOT choose Account Credit since this is a guest account) or Skip to Step 7 below
5. Choose the type of payment available from the dropdown and gateway options when available
6. Click Preview Cancellation
7. Review, and choose to Edit Cancellation or Continue Cancellation
8. If refund is provided by check or cash, your finance office will need to handle the remaining portion to issue a physical check or cash refund

Guest Quantity

This is a different feature from Guest Account and can be enabled on the Registrant Settings tab of an activity. It operates like a “plus one” or more. This is ideal for Daddy/Daughter dances, Mommy and Me activities, Breakfast with Santa, and other events where one person registers and gets to bring a specific number of guests.

• Allows guests of the account to be registered
• Will be disabled if Add Required Membership, Add-ons, or Add Required Activity are in use
• Staff can set the minimum and maximum number of guests required (like a minimum quantity of 1 for the Daddy Daughter Dance but no more than 3 maximum)
  • Can be combined with an Additional Member fee adjustment so the registrant and guests pay one price up to the max number of guests
    • In this situation, there is often an additional registration activity that is priced for a single guest

Public Registration

1. The user will select the activity for which they'd like to register and click Register Now
2. They will select the number of guests from the dropdown
   1. Important Step: If they are attending plus one guest, they will select 2 from the dropdown
   2. If they do not meet the minimum or maximum quantity required, the system will tell them and not allow them to proceed until the requirement is met
3. Click Next

4. The registrant should select their name plus a guest from your member list OR type in the name of a guest who is not a member of your household
   1. Be sure to check the boxes for the correct option you need
5. Click Add to Cart
6. If there is a requirement, it will prompt for that form, document, etc on the next screens for each registrant including the non-household guest

7. Complete the remaining steps in the registration and checkout process as normal